Privacy Policy
Privacy Policy
Last updated: 18 July 2025
At Novimae (hereinafter referred to as "we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any other way.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information:
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Personal Identifiable Information (PII): When you make a purchase, register on our website, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
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Usage Data: We may collect information on how our website is accessed and used. This includes your IP address, browser type, pages visited, and other diagnostic data.
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Cookies: We use cookies to enhance your experience on our website. These cookies help us understand your preferences, improve functionality, and analyze usage patterns.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process and fulfill your orders, including shipping and handling.
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To communicate with you about your orders, inquiries, or account updates.
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To improve our website and services by analyzing how you interact with our content.
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To send you promotional offers, newsletters, or other marketing materials (if you’ve opted in to receive them).
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To ensure the security of our website and services.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. All payment transactions are processed securely, and we use encryption to protect your sensitive data.
We also limit access to your personal data to those employees and partners who need it to fulfill our services and who are bound by confidentiality obligations.
4. Sharing Your Information
We will never sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with trusted third-party service providers to help us with tasks such as processing payments, delivering products, and marketing.
These third-party service providers are obligated to keep your information confidential and use it only for the purposes specified by us.
5. Your Rights
Under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the right to:
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Request access to the personal data we hold about you.
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Request the correction of inaccurate or incomplete personal data.
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Request the deletion of your personal data (in certain circumstances).
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Object to the processing of your personal data.
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Withdraw consent at any time (where applicable).
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies help us improve the user experience by remembering your preferences, enhancing site functionality, and providing analytics.
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.